Heat Pump Installation with a 100% Satisfaction Guarantee

Frequently Asked Questions

• How does a heat pump work?

  Most heat pumps use a refrigeration system just like an AC unit, except they can provide both cooling and heating. Heat pumps rely on an evaporator coil and outdoor condensing coil where refrigerant is sent to move warmth. Check our blog detailing which climates heat pumps work best in.

• How much does it cost to replace a heat pump?

  The cost for heat pump replacement varies from $8,500 to $16,000, based on the model and size of the home.

• Can a heat pump replace an air conditioner?

  Heat pumps can provide both heating and cooling, and air-source heat pumps tend to be best suited in mild climates where temps don’t go below 10 degrees Fahrenheit.

• Can a heat pump replace a furnace?

  A heat pump system can replace a heating system in areas where the climate is moderate. Check our more in-depth guide on different heat pump uses in the U.S. Generally, the answer is yes. Because heat pumps move hot air rather than making it from a fuel source, they provide more efficiency than furnaces in most cases, and homeowners can expect 30-40% savings on utility expenses when switching.

• Should I repair or replace my heat pump?

  This depends on differing issues that are leading to the need for repairs, which our ACE-certified technicians can help diagnose.

• What kinds of heat pump systems do you install?

  We install all different types of heat pumps systems, such as air-source heat pumps that use central ductwork, ductless mini-split systems and ground-source heat pumps–otherwise known as geothermal heat pumps).

• What brands do you install and service?

  We service all makes and models in Concord. We support all our installations with a 100% Satisfaction Guarantee for a year.*

• What payment options do you have?

  We offer HVAC financing options as well as the HVAC Advantage Program, which includes everything from new systems to repairs and maintenance for a low monthly fee.**