We Can Repair Any Kind of Gas Fireplace in Concord

Gas fireplaces make adding comfort to your Concord home simple. Just flick a switch or squeeze a button for instant heat.

They’re also relatively easy to use. Unlike their woodburning equivalents, there’s no need to use firewood or clean up ashes. But like any other natural gas equipment, these fireplaces have to have regular service to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t stay on, the Experts at Freschi Service Experts can help. Use our step-by-step hints first. If your fireplace still isn’t heating properly, let us know. We can take care of any model. All of our specialists are NATE certified, which means they’ve finished rigorous instruction to better help you. And all of our excellent work is upheld by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of causes why your fireplace won’t ignite. Take off the ornamental plate under your fireplace to access its pieces.

  1. Is a breaker tripped? Inspect your home’s electrical panel and reset breakers as necessary.
  2. Is the gas running? Verify the valve is in the “open” position.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to relight it. Connect the vent cap to block drafts from blowing it out.
  4. Pilot light ignites but won’t stay lit? There could be trouble with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays lit but fireplace won’t heat? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, get in touch with us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Freschi Service Experts repair or put in a new blower.
  • Funny smells? Clean the fireplace’s interior and flue with the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, ventilate your home and contact us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a regular basis can help it heat more efficiently and avoid costly breakdowns. It may even help it work longer.

  1. Make sure your fireplace is completely cooled.
  2. Switch the gas off by rotating the valve to “off.”
  3. Pull out the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down internal edges with a moist cloth. Use warm, soapy water to remove dust or soot accumulation.
  7. Return lava rocks and logs in the same design.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, examine the outside vent and remove debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is working again, book annual maintenance with us. These checks can potentially discover problems before they develop. We’ll inspect your components for cracks. We’ll also make certain there aren’t any leaks and that pressurization levels are accurate.