We Can Repair Any Kind of Gas Fireplace in Concord

Gas fireplaces make adding heat to your Concord home easy. Just move a switch or squeeze a button for instant heat.

They’re also relatively effortless to use. Unlike their woodburning equivalents, there’s no need to use firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need routine tune-ups to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t stay on, the Experts at Freschi Service Experts can help. Use our step-by-step hints first. If your fireplace still isn’t running properly, let us know. We can handle any model. All of our professionals are NATE certified, which means they’ve completed rigorous instruction to better help you. And all of our excellent work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of causes why your fireplace won’t ignite. Pull off the ornamental plate beneath your fireplace to get at its pieces.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and reset breakers as necessary.
  2. Is the gas working? Ensure the valve is in the “open” position.
  3. Is the pilot light burning? If it is out, follow manufacturer instructions to relight it. Fasten the vent cap to block drafts from extinguishing it.
  4. Pilot light ignites but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that monitors gas flow.
  5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, get in touch with us for help.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Freschi Service Experts repair or put in a new blower.
  • Funny smells? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and contact us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid pricey breakdowns. It may even help it work longer.

  1. Make sure your fireplace is completely cooled.
  2. Switch the gas off by rotating the valve to “off.”
  3. Pull out the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Clear the lava rocks, vacuum them separately and remove soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Clean internal edges with a moist cloth. Use warm, soapy water to remove dust or soot collections.
  7. Put back lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, examine the outside vent and get rid of debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule annual maintenance with us. These checks can potentially find problems before they develop. We’ll inspect your components for cracks. We’ll also make certain there aren’t any leaks and that pressurization levels are accurate.