What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your the U.S. home and you have no idea what to expect. It’s stressful enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do tends to add another level of anxiety. No worries! Service Experts Heating, Air Conditioning & Plumbing is here to update you on the standard air conditioner repair process so you will be informed when an expert AC service technician needs to pay you a visit. 

AC Repair Starts Simple 

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to make sure that it’s not simply a thermostat settings error. The technician will verify the thermostat is programmed to cool and then decrease the temperature to see if that will activate the AC. A flawed or incorrectly connected wire could be all that’s preventing you from having a comfortable home. 

If there is still an issue, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that resets the system. 

Getting to the nitty-gritty of AC Repair 

The service tech will then likely ask you to see the A/C. Similar to a doctor, the service tech will start their trial and error testing process. There are several variables that could be the cause for an air conditioning system that isn’t running properly, and it’s up the service tech to check all the possible causes starting from the most normal issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer. 

During the air conditioning diagnosis, they will most likely check the air filter to verify it’s not obstructed or needs to be replaced. They will examine the A/C system’s refrigerant levels, verify the air condenser fan is turning properly, make sure that the size of your AC is suitable for the size of your home, and examine the wiring, electronics and safety controls. 

Once the air conditioner repairman has found the issue, he or she should explain all your options. The conversation will usually start with the repairman explaining what the problem is, what part (if any) died, how or why it went out, and air conditioner operate}. 

The repairman will then go into your courses of action, which will involve swapping out the part and correcting the trouble, but may also include upgrading parts of the AC system, the air conditioner itself, or your whole HVAC system. In certain cases, it may make more sense to invest in a whole new HVAC system, particularly if the AC is past its prime, or susceptible to breaking down again and end up costing you more for air conditioning repairs in the long run. The repairman will discuss how much time, effort, and cost it will take to resolve the problem. 

The repairman may now explain what could have been done to avoid the issue or part failure and how to prevent a future issue from occurring. This usually includes yearly maintenance, which not only helps prevent an air conditioning breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert air conditioning repair companies will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your systems. 

Finally, they will discuss the process for repairing the failed part or correcting the problem. If you elect that air conditioning repair is better for you than buying an upgraded A/C system, the repairman will order any parts required and plan your next appointment to repair the A/C system. Or, if the part needed is already obtainable on their truck, they will go ahead and start the air conditioning repair work with your permission. 

Always know that throughout the U.S. your HVAC equipment is in good hands with Service Experts Heating, Air Conditioning & Plumbing. Our technicians are ACE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever come across any questions about your AC or what to expect with your air conditioner repair, give us a call 24/7 at 866-397-3787 and we’ll be happy to explain the process. 

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