What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Concord home and you have no idea what to expect. It’s daunting enough to let an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add even more unnecessary stress. No worries! Freschi Service Experts is here to fill you in on the standard A/C system repair process so you’ll be informed when an expert AC service technician needs to visit your home.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to check it to make sure that it’s not just a thermostat settings problem. The technician will check that the thermostat is programmed to cool and then reduce the temperature to see if that will trigger the AC. A faulty or wrongly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask to see the A/C. Like a doctor, the service tech will begin their trial and error discovery process. There are multiple variables that could be the culprit of an AC that isn’t running properly, and it’s up the repairman to examine all the possible reasons starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will likely check the air filter to confirm it’s not clogged or requires replacing. They will check the AC refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your AC is correct for the size of your home, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the A/C system repairman has diagnosed the trouble, he or she should explain all your options to you. The conversation will typically start with the technician explaining what the issue is, what part (if any) went out, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your options, which will include replacing the part and fixing the issue, but may also involve upgrading parts of the air conditioner, the AC itself, or your complete HVAC system. In certain cases, it may make more sense to invest in a whole new HVAC system, especially if the AC is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs in the end. The service tech will explain how much time, effort, and cost it will take to rectify the problem.

The technician may at this point explain what could have avoided the trouble or part failure and how to keep a future issue. This usually includes yearly maintenance, which not only helps stop an AC breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your home.

Finally, they will go over the process for repairing the failed part or resolving the trouble. If you decide that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts required and schedule your next appointment to fix your A/C system. Or, if the part required is already available on their van, they will move forward with the AC repair work with your approval.

Always know that throughout Concord you’re in good hands with Freschi Service Experts. Our repairmen are NATE-certified and have been through extensive background checks so you can feel comfortable with the people we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call around the clock at 925-384-1303 and we’ll be happy to discuss the process.

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