What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Concord home and you have no idea what to expect. It’s daunting enough to allow an AC repairman into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. No worries! Freschi Service Experts is here to inform you on the standard A/C system repair process so you canyou will be informed when an expert air conditioning service technician needs to pay you a visit.

It Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to check it to make sure that it’s not just a thermostat settings problem. The repairman will check that the thermostat is programmed to cool and then lower the temperature to see if that will trigger the air conditioning system. A defective or wrongly connected wire could be the only thing that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty

The technician will then most likely ask to see the AC system. Similar to a doctor, the service tech will start their trial and error discovery process. There are multiple things that could be the reason for an air conditioner that isn’t running properly, and it’s up the technician to examine all the possible causes starting from the most standard issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will likely check the air filter to make sure it’s not blocked or requires replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is rotating properly, make sure that the size of your AC is correct for the size of your home, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning repairman has determined the trouble, he or she should explain all your options. The discussion will usually start with the technician explaining what the issue is, what part (if any) went out, how or why it died, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will involve replacing the part and correcting the problem, but may also include upgrading parts of the air conditioner, the AC itself, or your complete heating and AC system. In some cases, it may make more sense to purchase an entire new HVAC system, especially if the AC is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the end. The service tech will discuss how much time, effort, and cost it will take to rectify the problem.

The technician may now explain what could have avoided the trouble or part failure and how to keep a future issue. This usually includes yearly maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home.

Lastly, they will go over the process for repairing the failed part or resolving the trouble. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the service tech will order any parts required and set up your next appointment to fix the A/C system. Or, if the part required is already available on their truck, they will move forward with the air conditioner repair work with your approval.

Keep in mind that throughout Concord your system is in good hands with Freschi Service Experts. Our technicians are NATE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your A/C system repair, give us a call around the clock at 925-384-1303 and we’ll be happy to discuss the process.

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