What is a Service Call Fee and How Does it Affect Me?

When hunting for a trustworthy contractor, you may have seen the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company requests for sending a technician to your home when your heating or cooling begins malfunctioning. 

Why Do HVAC Companies Have a Service Call Fee? 

A service call fee includes the cost of traveling to your home. After all, this takes time, consumes fuel, and adds wear and tear on the company vehicle. Remember that service call fees don’t typically cover parts and labor if you choose to go with a repair or replacement. 

How Much is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some companies select a standard or flat rate for each service call, while others raise the cost if the home is someplace outside the established service radius. The specific cost differs by market and company, but you may expect an average trip charge to be between $79 to $129. 

Who is Responsible for the Service Call Fee? 

If you arrange a service call, you will need to produce the trip charge regardless of what step you take later. For instance, you can choose to accept the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are welcome to request multiple job estimates from various HVAC companies—just keep in mind that you may end up paying a trip charge for all these visits. Even if you take no action after the original service call, you will still owe the technician a fee for coming to your home and performing diagnostics. 

How Can I Steer Clear of Paying a Service Call Fee? 

A simple way to avoid trip charges is to participate in an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships include a waived service call fee, and so we’ll come to your home and assess your HVAC system for free. 

More money-saving benefits of an HVAC maintenance membership include: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is acting up, or you’re open to an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is willing to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with worthwhile offers on our website. If you’re hoping to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 866-397-3787 today!